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Knowledgebase : PSTN Telephone Line
When you request to have your number silent and unlisted in the whitepages and other telephone directories, once the request has been actioned by our service provider, your telephone number will not be found the telephone service directories. If it is ...
To help diagnose the fault, can you please attempt the following before you ring Technical Support. 1. Remove ALL telephony devices (back-to-base alarm system, foxtel digital, faxes, eftpos machine, telephones, dialup modems, adsl modems etc...) tha...
Before you contact the Technical Support line, please do the following first: 1. Remove all telephony devices off ALL telephone wallsockets at your premise. This includes, but not limited to, faxes, modems, eftpos machine, back-to-base alarm system,...
Please perform the following troubleshooting before ringing our Telephone Support Line: 1. Firstly check for dialtone. If there isn't a dialtone then go to No Dialtone Fault [1]. 2. If a dialtone is present, please remove everything that is plugg...
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